To provide our services to you we may ask you to provide us some necessary protected information. This information may be collected through various modes offline or online like during signing up, registration, or contact form. This information is required to be associated with you and is for lawful reasons.
Some basic information which may be collected are:
We may collect some information about you through third parties such as social media pages or feature providers from time to time to keep data updated.
When we use mobile applications, mobile applications may collect some information related to your mobile, We may use this information for quality and improve our services. Mobile applications sometimes automatically update the information on your device/mobile. Following are the data that may be gathered by mobile application but not limited to the following.
The main objective of collecting your information is to improve our services. This information is used to analyze the service data concerning the feature most used by the user.
Protect information is used to welcome you and also to keep you updated about services or enhancement through email or mobile phone you shared with us during registration.
Information collected through mobile apps is used to upgrade features in the app to make it more suitable for use with your mobile phone.
Some of the protected information is provided to our delivery agent or rider (such as your name, pick up address, contact number) to the driver who accepts your request for transportation of goods so that the driver may contact and find you.
We use that your location information for various purposes, which include you to be able to view the drivers in your area that are close to your location, for you to set your pickup location, for the drivers to identify the pick-up location, to send you promotions and offers, and to allow you (if you choose through any features we may provide) to share this information with other people.
Apart from the above-mentioned purposes, we use your information to provide you the transaction process information or information regarding the feature you have requested like notifications or offers, or advertisements. Also, we use your information for internal business processes to improve our services. In the case of the business transfer to a third party, some of the protected information may be shared as a legal business requirement.
Our app may have some social media widgets such as Facebook like button, share to your friend, etc. These features are provided by the third party and these features may collect your photograph, IP address, or the page you visited and may also set the cookies to enable the feature for the proper functioning of the widgets or feature.
It is the customer's responsibility to keep us updated about the protected information such as contact information. IF there is a change in any protected information, customers shall update us about it. if you wish to delete or modify your information with you can do so by email. We are most concerned about your protected information and we will change the information.
If you want to cancel your account and wish that we do not use your information, then you can write to us at email@example.com, we will proceed ahead with your request. We need to retain some of your protected information such as location, trip history, delivery location, and payment history to comply with the legal and regulatory obligations.
We use standard security practices like encryption and firewalls to protect your data with us. However, we do not guarantee you that your information cannot be breached through the internet or wireless communication system. Therefore we recommend you not to share your password with anyone. Information shared by you with us to use our services is at your own risk.
Zylo has a grievance officer to take care of the rules drafted under the Information Technology Act, 2000. You can connect with the grievance officer if you have concerning policy or any other data related issue at firstname.lastname@example.org.
We suggest you review our privacy policies periodically as we may update the policy from time to time. We will update you by email connected with us or through a notification in an app. The revised policy will be effective immediately after posing.
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